FAQ

Disclaimer

Many items are hand crafted, with beads that are entirely made by hand, or are vintage. There may be slight irregularities which add to the charm of the item.

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Eco and ethical

My pieces are mostly one of a kind or small batch. I work with a lot of vintage, salvaged, and repurposed materials, and source a lot of ethically or locally produced ones as well. See below for more info about my materials.

I’m not 100% eco yet, however that is the goal one day as I continue to grow. I always try to be transparent about what materials aren’t eco in my descriptions.

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Returns / Refunds

Due to most items being one of a kind and clearly shown and described in listing, all sales are usually final. However if there was an issue with your item, please get in touch here within a week of receiving it.

All items are sent with tracking and insurance, so in the case a parcel is lost or damaged due to Canada Post’s neglect, an investigation will be opened with them. A new item will be sent to you, or a refund depending on what the item was. Replacement times can vary depending on Canada Post’s response time.

Cancellations for an order need to be done as soon as possible after purchase by emailing here.

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Shipping

Items are sent out within two to seven days after an order.  All purchases over $14 get mailed with insurance and tracking.

Shipping rates for Canadian and US orders are as follows…

–  $10 flat rate shipping

– free shipping on orders over $150 CAD

If you live somewhere else and would like shipping, please get in touch so I can provide a rate.

If you want to pay extra for a faster shipping rate not listed, please get in touch here.

If you are in the Barrie / Angus / Alliston, Ontario area we can arrange pickup or dropoff – select pickup at checkout to cancel the shipping charges.

Materials

For the clothing I dye, I use vintage pieces, or ethically made textiles. For dyes, I use natural earth pigments from a small business, real plant indigo, and all natural methods to bind the colour to the clothing. They can be washed like regular dye, but because they are in pastel shades, and to prevent colours from other garments bleeding onto the white, they are slightly more sensitive, so I recommend washing in cold water.

For my beads, I use mostly second hand beads, with a mix of ethically sourced recycled glass beads from Ghana, and Fair Trade ceramic beads from Kenya. The artisans set their own prices for these beads. The business where I get them from has personally been there to see the working conditions, and I feel that they are a reliable source.

I do use nylon string for my jewelry, which is plastic based, and not eco or ethical. I have chosen to use nylon, because part of being eco to me is making pieces that are super long lasting. Nylon matches the durability of the beads, and is far superior in that respect to hemp, cotton, or other plant alternatives. Once Earth Arts grows a little, I have sourced a place where I can get recycled nylon cord made. And then I hope to be able to order enough that I can provide it to other people too!

I also have crystals in some of my jewelry. Most of the stones I use are also secondhand. However I do have a supply from a few years ago that were purchased at a major craft store. Commercial crystal mining is not eco or ethical, and as soon as my supply is done, I plan to find a more sustainable alternative.

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Vegan?

I am plant based myself, however, I am fine with leather, shells, etc if it is second hand. I feel that if the item has already been created, then it should be loved and made use of.

A lot of my jewelry is not considered vegan, because I use a lot of shells – they are mostly from repurposed vintage. I do not use any new animal products in my creations, and all of my dye pigments are earth based.

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Payment

For payment Square is available and uses a secure connection.

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Packaging

Eco packaging is used as much as possible. For the most part, items will be shipped with recycled paper products that are recyclable – including the packing tape!

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Custom Orders

Depending on what you’re looking for, I am open to custom orders. Just get in touch!

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Currency / Taxes

Prices are in Canadian dollars. Taxes are not collected. Duties and customs may be charged at destination. Actual value is always listed on customs form.